VCA Pets First Animal Hospital at 9201 Staples Mill Road in Richmond, Virginia

Customer Reviews about VCA Pets First Animal Hospital

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  I have spent a lot of money with this place and I would have given it a higher mark had it not been for an incident that has haunted me for weeks. My beautiful Cane Corso was neutered there and after 2weeks of healing he had to go back to have his stitches checked. I wanted to speak to the Vet about a couple of issues. A smart mouthed Tech came out and took my dogs leash to take him to the back where they could check out his sutures. My puppy immediately picked up her negative energe and resisted going. SHE literally tried dragging my dog to the back, yanking on his leash. I had to step in and tell her NOT to do that and then encouraged my dog to go with her. When she returned with my dog I asked to speak with the Vet and I was told very abruptly NO.. Not unless I pay $50.00 which is the fee for speaking to the Vet. I had just nearly 2000. with this place and a Vet was too darn lazy to just come out and answer a couple of questions. WELL, you won't have to worry about having to offer GOOD CUSTOMER SERVICE a minute longer with me, my friends, my Co Workers or any potential clients, I won't return or ever recommend VCA pets first
  August 25, 2017

  by Sandy Bumbrey
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  I came in on Saturday and they squeezed in my dog who hurt his foot. They were the kindest and loving towards my dog. There was a great positive energy from the staff and patience (owners and pets) can't thank them enough!
  April 21, 2017

  by Rob Boyd

Opening hours Closed now

Tomorrow: 07:30 am — 06:00 pm

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About VCA Pets First Animal Hospital in Richmond