Commonwealth Dermatology, P.C. at 7001 Forest Avenue #400 in Richmond, Virginia

Customer Reviews about Commonwealth Dermatology, P.C.

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  My wife has been to many dermatologists throughout the country due to our frequent moves, and it is clear that the front office staff at Commonwealth Dermatology was the most incompetent of all of them. Before the first appointment, we were already given red flags when the front office was too lazy to request medical records from a previous practice. After we had them sent ourselves, they again were too lazy to request lab results so we had to request those on our own as well (what do the front office staff even do, if not those things?). New patients beware, you'll need to get all of that yourself. While not a huge deal, it does take time and we've just never come across a practice who was so hands-off with new patients. My wife then arrived at the time of her appointment only to find that "the computer doesn't show that you have an appointment." Apparently, the doctor she was meant to see had to leave, so they just cancelled her appointment without even a phone call. She then waited for an hour to be fit into another doctor's schedule. Finally, she had a time sensitive online form that needed to be filled out (which takes ~ 1 minute to complete) which she repeatedly told them needed to be done by the end of the day (And was assured it was taken care of), but they waited too long to fill out so she could not get the prescription in time. She now has to pay to re-do her blood work, to be seen by a doctor and pay the co-insurance AGAIN all because of the incompetence of the staff. We're literally paying for their mistakes now. The doctor, however, was really great. The front office staff only gets away with innumerable mistakes because this practice is one of two in the area. If you are currently completing a dermatology residency, you should come to Richmond because it would be easy to obtain new patients who have been forced to deal with this practice. I would rather drive two hours to D.C. than be seen at this place again.
  October 06, 2017

  by Jimmy Howick
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  First visit for my 12-year old daughter who was nervous. Overall great experience even though we had to wait about an hour as they were running behind. We saw Amy Black and she was wonderful and made my daughter feel comfortable.
  April 02, 2017

  by Crystal Brown

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Tomorrow: 08:00 am — 05:00 pm

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About Commonwealth Dermatology, P.C. in Richmond